
Android users are very loyal to their phones and they are not switching to iPhones as much as you might think. In fact, Android loyalty has remained at a record high 91%, higher than the 86% loyalty rate for iOS users, when measured as percentage of US customers who stayed with their mobile operating system when they upgraded in 2017. The data comes from a new study by analysts from Consumer Intelligence Research Partners (CIRP) and contradicts the usual Apple narrative about unsurpassed brand loyalty.
The graph above shows that Android brand loyalty ...
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